![]() ![]() When you ask if the cloud invoicing provider stores any payment data, the answer should be a resounding NO. Privacy policyĪnother initial question you should have is this one: what is the online invoicing platform doing with my business’s data? Which pieces of data will they keep? For any data they keep, will they share it with any external parties, and if so, who are they and why do they get access to my data? These are all critical inputs to understand, to protect both your business and your customers.Īnd there’s one answer you definitely want on your list. Think of it as your fire drill procedure for online invoicing. If the provider is faced with a malware infection or an insider breach, what steps will they take to contain the attack? Which of their employees are responsible for specific actions? How will you as a customer be notified, and by whom?Īn incident response plan and accompanying notification procedure should give you a sample roadmap on what to expect in the event of an incident. One of the first things you should know is how an online invoicing provider will handle an incident, should it occur. Here’s a short list of critical security features for online invoicing platforms, as well as a few bonus features that go the extra mile: Incident response plan and notification procedure When evaluating invoicing tools, request information about the specific security features they offer. But you can’t assume that all cloud invoicing providers have the appropriate security measures in place. Online invoicing platforms can – and should – provide a lot of protection to their customers. And that spreadsheet on your desktop? It can be easily compromised if your computer is stolen or attacked by a virus. If you’re still using a handwritten ledger for your invoicing records, that ledger can get lost – rendering you helpless if you get audited by the IRS. And recent headlines like the massive Equifax data breach remind us that we are vulnerable to attack.īut there are also plenty of risks related to offline activities – especially offline invoicing. We all have that one friend who won’t buy anything online or use any social networking platform. For some, offline activity might seem like the most secure (and least intrusive) route. ![]()
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